Can I use Hallmark's work and designs on my own products?
We are delighted that our consumers enjoy our products and are flattered by requests to copy them, but it is important that we retain exclusive rights to the creations of our artists and writers. As a result, Hallmark does not grant permission to use any of our copyrighted images or writings. We do license some of our designs to other manufacturers in the apparel, domestics and table top industries. For example, you may see our copyright mark on designed boxes of tissues or on kitchenware. Our Maxine character is beginning to appear on a variety of products. And favourite characters from other creators - such as Winnie the Pooh, Peanuts, Barbie, or Disney characters - are used on Hallmark products.
Can you tell me in what year a greeting card was manufactured?
Hallmark can provide that information if evidence is required for a legal court case. The inquiry must be submitted on a lawyer's letterhead and sent to Hallmark Canada Customer Care at the address below. An explanation of why this information is considered necessary court evidence must be provided.
3762 14th Ave.
Where can I purchase a gift card to be used at a Canadian Hallmark card shop?
Hallmark Canada does not offer a gift card program.
I would like to receive a Hallmark Datebook.
Please visit a Hallmark retail store the weekend of Ornament Debut (the second weekend of October). Datebooks become available at this time in most participating Hallmark retail stores.
Where can I find a refill for my Hallmark pen?
Hallmark discontinued making writing instruments (pens and pencils) and the ink refills in 1993; however, Cross refills can be used along with a plastic adapter in Hallmark ball point pens. We can send you an adapter free of charge. Just email us at firstname.lastname@example.org. Include your mailing address and 'request for pen adapter.'
Once you receive your pen adapter:
Reminder: The next time you refill your pen, be sure to remove the black plastic adapter and reuse it with your new refill. It can be used again and again.
- Remove the cap from your Hallmark ballpoint pen.
- Unscrew, remove and discard the empty ink cartridge.
- Slide the refill point inside the un-threaded end of the plastic adapter.
- Insert the refill into your ballpoint pen and turn until point emerges from tip of pen.
- Replace cap.
I purchased a product with a manufacturer's defect at a Hallmark card shop. What should I do?
Return the item with the receipt to the card shop where it was purchased. You may wish to telephone the retailer in advance. Most Hallmark retails stores across Canada are independently owned and return policies vary from store to store. Should you require further assistance with your return, call 1-844-807-9624 to speak to a Customer Support Representative.
How can I find out about employment opportunities with Hallmark Canada?
Visit our Careers page for information on employment opportunities available throughout Hallmark Canada.
How can I find out about employment opportunities at Hallmark retail stores?
Please contact your local Hallmark retailer, as most Hallmark retail stores are independently owned.